Refund Policy


All refund requests must be made in writing to info@calgaryhdc.ca 

Note: 

*All credit card fees are non-refundable 

*Should Covid prevent a program from starting refunds/credits will be issued. Should Covid prevent a program that has already been started from finishing, a credit will be issued less admin fee for any sessions HDC can not replace

 

Programs:

Camps and programs:  Less than 14 calendar days -  No Refunds, Credit only less administrative fee of $50.   

Clinics: Credit only - non-refundable   

No cancellations less than 24 hours before program, camp or clinic start time 

*All credit card fees are non-refundable 

 

Leagues & 3on3:

Leagues: Up to 30 days prior to program starting - Full refund. Less than 30 days - Refund less administrative fee of 10%.  

3on3 Leagues: Up to 14 calendar days prior to program starting - Full refund. Less than 14 calendar days - No Refunds, credit only less administrative fee of $50. No cancellations less than 24 hours before program start time 

Adult Shinny: Non-refundable 

*All credit card fees are non-refundable  

 

Bandits:

Up to 60 days prior to program starting - Full refund less non-refundable deposit. Less than 60 days - no refunds 

 *All credit card fees are non-refundable  

 

Tournaments: 

Bandits Battle: Up to 90 days prior event - Full refund.  Less than 90 days all deposits are non-refundable.  

HDC Tournaments: 30 calendar days prior to the event - Full refund. Less than 30 calendar days - No Refunds, credit only less administrative fee of $50

*All credit card fees are non-refundable   

 

Force Majeure 

HDC will make reasonable efforts to provide programs, tournaments, and/or products as per their advertised schedule, however any cancellation due to causes beyond HDC’s control or due to a force majeure event, causes or events include weather, fire, flood, mechanical breakdowns, or malfunctions, acts of God, riot, civil commotion, pandemics, explosions and any kind of industrial action, lockout, labour difficulties, war, shortage of material and interruption of transport, water, electricity, gas and other service issues will result in a future credit for the full cost of the event, program or product, minus all sunk costs.  

 

 

 

 

 

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